Hunter Strata Management has been operational in the Strata & Community Industry for over 25 years, proudly serving clients throughout Newcastle, the Hunter and beyond, from the Central Coast in the south to Singleton in the west. Our carefully selected team possesses an excellent combined knowledge base, with a combined employee experience well in excess of 50 years. With our customer-centric focus and fast turnaround times, Hunter Strata Management has stood the test of time in the competitive strata service industry and built a strong reputation for reliability, responsiveness and excellence throughout the Newcastle and Hunter regions.
Founded in Newcastle back in 1996, we’ve grown to become one of Newcastle and the Hunter’s most trusted strata management providers. The strata industry has changed almost beyond recognition in the last three decades, and we’ve stayed ahead of the competition thanks to our commitment to excellence, service and continual improvement. We’re proud to be industry leaders in the Newcastle and Hunter region and continue to provide exceptional service to our wide range of local clients.
With our strong focus on customer service, at Hunter Strata Management we’re able to maintain fast turnaround times on all correspondence with our owners, clients and contractors to ensure responsive and efficient results. From communicating via email and phone to organising emergency repairs and routine maintenance we conduct every aspect of our service with the utmost professionalism. It doesn’t matter whether we’re providing Section 184 Certificates, processing invoices or setting up new plans, our team is always focused on its number one priority – our clients.
Over the years we’ve developed tried and tested processes that allow us to coordinate complex schedules without compromising attention to detail.
So, why choose Hunter Strata Management?
Our dedicated Strata Managers act as our client’s single point of contact, providing all required services and liaising with specialists and contractors on their behalf to ensure an easy, smooth and straightforward strata management service.
At Hunter Strata Management, we have experience in all types of Strata & Community Management and can provide exceptional management services tailored to your unique needs. Some of the scheme types we currently manage include:
With the backing of experienced, dedicated and professional staff members, at Hunter Strata Management our attention to detail and exceptional customer service make for satisfied Owners & Committees throughout our growing portfolio.
Here are just some of the ways we help our diverse range of clients:
Whether you need help with setting up a new strata scheme or require a comprehensive full-service strata management solution, we’re here to help. Our experienced team has worked with virtually every conceivable strata and residential scheme from commercial to residential and mixed-use properties, and we can help you too.
The world of strata management is ever-changing and complex, and it can be difficult to keep up. At Hunter Strata Management, we’ve been helping owners corporations navigate industry transitions and changes since 1996, and with over five decades worth of team experience behind us, you can rest assured we’ll see you through any changes with confidence.
We stay agile and adapt to industry changes by:
We believe in the value of education and go out of our way to train our team in the latest developments in the strata industry. This commitment to continuous professional development and ongoing training ensures the best possible outcome for our clients.
Part of our commitment to exceptional performance is our desire to continually improve our services. Over the past 25 years and more, we’ve developed our service offerings into streamlined and efficient processes which allow us more time to spend delivering value-adding services to our clients.
Our local team members bring a diverse range of skills and backgrounds to our business which helps us stay agile and easily adapt to industry changes, allowing us to maintain our industry-leading offerings.
At Hunter Strata Management, we’re committed to excellence in everything that we do. From our hard-working administrative team to our exceptional licensed strata managers, every member of our team is constantly striving for excellence in their day to day work.
So, what does excellence look like to us?
We believe that every client regardless of size, industry or strata type deserves excellent service, and we instill a culture of excellence in every member of our team.
With fast turnarounds on all enquiries, 24-hour assistance available, and a vast network of trusted local contractors on hand, when you choose to work with Hunter Strata Management you can expect “excellent” to be your new normal.
We provide dedicated strata management services that Novocastrians can rely on. Our hand-selected team of local experts brings unique insight into the Newcastle and Hunter Valley strata management markets, ensuring the best possible service for local clients. We’ve watched the demand for strata properties grow exponentially in Newcastle, Port Stephens, the Central Coast and the Hunter Valley over the last 25 years and have helped our clients make the most of the ever-changing local strata market.
When we choose our team members we look for a number of important qualities.
At Hunter Strata Management, customer service is one of the most important pillars of our business. We go out of our way to pick strata managers and support team members who are not only strata industry experts but who are also dedicated to customer service excellence.
As well as employing the most highly trained and experienced local strata managers, we also have access to a fantastic range of trusted local tradespeople and contractors throughout the Newcastle and Hunter regions, ensuring all repairs and maintenance to your strata scheme is done as quickly and as professionally as possible.
When it comes to your strata management, you can trust the locals at Hunter Strata Management to get the job done right.
Our Strata Development has been with Hunter Strata since 2007. The service we have had over the years from them has always been professional and exemplary.
Our Strata development has been dealing with Hunter Strata for just over 18 months after years of neglect with another strata company. We have found them very professional with everything that they do. There team is very courteous and professional. They return calls and e-mails promptly, they attend to all request that we have asked of them with legal matters or common everyday problems that happen within strata complexes. I would have no hesitation in recommending them to anyone looking for a strata company who do what they say they will do.
Very impressive clear and speedy communication from my strata manager Casey. Nothing was to much trouble, and always kept me fully informed on the progress of my application. Thanks 10/10
We got ourselves in a bit of a pickle following the advice and guidance of our last strata company. Hunter Strata, and in particular Jack Stoker, helped us iron out the issues and move forward in a positive direction. So happy to have a fully communicative and approachable firm at the helm. Thank you Jack.
Hunter Strata Management have been managing the commercial property that we have both rented and owned, for more than 10 years now. I have always found them to be extremely professional and incredibly knowledgeable. All work we have required has always been organised promptly, and they have always been able to resolve any issue we have thrown at them. I couldn’t recommend their team highly enough!
Esther not only goes the extra miles by providing various visions for our complex for the Executive Committee to consider, to collecting colour samples in her own time, but is also a professional source of support and knowledge to our strata complex of 35 terraces providing informed and current advice that we have found to be invaluable. With her experienced ability to manage large strata complexes and make informed and current executive decisions affecting our complex, moving to Esther and Hunter Strata Management has been the best decision we have made.
Hunter Strata have always been fantastic to deal with. They always respond quickly to our requests and handle all our enquiries with total professionalism.
We’re proud of our reputation as one of Newcastle and Hunter’s foremost strata management service providers. If you’d like to know more about us please don’t hesitate to get in touch.
If you’ve got a question about our strata management services or would you simply like to know more about Hunter Strata Management, we’re here to help! Feel free to give us a call on 02 4934 2022 or get in touch online.
Got a project you’d like us to help with? Simply fill out our online contact form and one of our experienced strata managers will gladly provide you with a free, no-obligation quote.